WORLD 1 · MAIN STREET TO DOWNTOWN
GOAL Win over every customer on Main Street
Tap a stop to see who’s there. On a phone, swipe the map to see every stop.
LEVEL 1-1 · THE FRONT DOOR
Marcus
Busy parent, keys in hand
Rushed but friendly
“Hi, sorry, the kids are in the car. Quick question?”
TIP He's in a hurry. Greet him fast, then let him talk.
1 lesson, then 5 replies · script open
GRAPHICS
General customer service guidance. Follow your own company's policies, and if anyone's safety is at risk, get help right away.